Five families. One clear index.
Fifteen role tracks across the work we place. Find the family that fits, then open the careers board for pay ranges, locations, and application details. This is a catalog, not a store.
Client experience
Front-line roles for careful listeners and clear writers. These teams carry a customer from the first question to a resolved record.
- 01.01
Member Support Associate
Own the first answer and the clean handoff that follows it.
RemoteFull-timeEntry - 01.02
Customer Care Specialist
Turn a stuck request into a next step without reading from a script.
RemoteFull-timeEntry - 01.03
Escalation Guide
Take the hard conversation other teams cannot finish.
RemoteFull-timeMid-level
Operations & admin
Coordination roles with visible consequences: the shift that gets covered, the record that stays accurate, the field office that opens on time.
- 02.01
Operations Coordinator
Keep the daily board clean, current, and usable by everyone else.
RemoteFull-timeEntry - 02.02
Records & Data Steward
Accuracy at a steady pace, with a workflow that respects your attention.
RemotePart-timeEntry - 02.03
Field Office Coordinator
Make the Lexington office the reliable point on the map.
HybridFull-timeMid-level
Recruiting & people
The internal side of placement: sourcing, scheduling, onboarding, and the follow-through that turns an accepted offer into a prepared first day.
- 03.01
Recruiting Coordinator
Own the calendar, the candidate, and the handoff between them.
RemoteFull-timeMid-level - 03.02
Talent Sourcing Assistant
Find the names the keyword search missed.
RemotePart-timeEntry - 03.03
Onboarding Associate
Turn an accepted offer into a prepared first day.
RemoteFull-timeEntry
Sales & growth
Roles for people who can open a conversation, qualify it honestly, and hand it on. We look for research and listening, not pressure.
- 04.01
Sales Development Associate
Open doors with useful context instead of a volume target.
RemoteFull-timeEntry - 04.02
Account Coordinator
Keep the promise made after the first sale.
RemoteFull-timeEntry - 04.03
Market Research Assistant
Turn a broad question into a short, usable brief.
RemotePart-timeEntry
Healthcare support
Non-clinical coordination in care settings: patient access, records, and billing support. These roles reward patience, discretion, and a careful hand with private information.
- 05.01
Patient Access Specialist
Make the patient, the provider, and the room arrive together.
RemoteFull-timeEntry - 05.02
Medical Records Assistant
Keep the record accurate, findable, and handled with care.
HybridFull-timeEntry - 05.03
Billing Support Associate
Untangle the claim before it becomes a patient problem.
RemoteFull-timeMid-level
A catalog, not a promise. A track can be listed before a specific role opens. A role is on the board only when it carries a pay range, location, and application address.